You are assuming the newly created position of Human Resource Director for a medium-sized firm named Great Boards Inc. with over 600 employees in the wallboards and ceiling boards production industry. The firm has experienced significant expansion in the past few years; the Human Resources Department and its functions have not kept pace with company growth. The Chief Executive Officer (CEO) has instructed you to get the Human Resources Department organized and build a strong HR function. You have wide latitude in this area and the CEO has encouraged you to "get this organization moving." You will want to set some ambitious, yet realistic, quantifiable goals for the Human Resources Department. Although the industry is slowly becoming unionized, currently this has no impact on your firm. At the lower job level, your workforce has both skilled and semi-skilled workers (about 500). The firm has no policy on promotions and has hired into the upper levels of management from the outside as well as promoted from within. Employee training is currently the responsibility of each department head and consists solely of on-the-job learning; no formal instruction is provided. Economic conditions in your region after Covid 19 are good and unemployment rates have gone back to average as before the pandemic. Your companys current performance compared to industry averaged is summarized in the table below: Your company Employee Benefits 15% Females 8.7% Minorities 5.4% Absenteeism (Days annually) 348 Turnover 14% Morale 50 Grievances 90 Accident Rates 495 Productivity (unit/employee annually) 158 Quality 55 Labour cost per unit $68.30 Industry Average 20% 13.40% 8.30% 495 9% 75 60 350 200 70 $59.20 Looking for improvement in a number of key areassuch as higher quality and morale, lower turnover and accident rates, and a more cost-efficient operation overall. Be sure staffing needs are met to ensure production continues smoothly, but do not neglect the longer-term goals that will make your company a better place to work in the years to come Strategies: How will we get there?

-How will we fill positions? How should we compensate employees? What training is needed? What programs? What can we do to stay within budget?