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You are configuring Connection Insights in Dynamics 3 6 5 Sales Insights. You need to determine how the relationship health score is calculated to ensure

You are configuring Connection Insights in Dynamics 365 Sales Insights.
You need to determine how the relationship health score is calculated to ensure that the scoring algorithm aligns with your companys compliance policies.
For which two data points do the activities that determine the relationship health score for a company and its customers differ?

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