You are in the audit of a hospital. You audit on the in$-$hospital patient floor. You identified that the hospital keeps medicines enough for the $1-2$ day needs of the patients on the floor and these medicines are either kept in a fridge or a closed cabinet. You would like to see the cabinet and you identified that there is a medicine $........$ name of having aesthetic properties is kept in$.$ You couldn$$t identify any key or a means for this cabinet.

$(1$ Point$)$

a$)$ major non$-$conformity.

b$)$ minor non$-$conformity.

c$)$ conformity.

d$)$ opportunity for improvement.