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You are informed by a vendor there was an error on a recent monthly return. Several coworkers worked on this return, and your records show
You are informed by a vendor there was an error on a recent monthly return. Several coworkers worked on this return, and your records show everything was done correctly.
Which statement is MOST like how you would respond?
Reach out to your coworkers who worked on the monthly return and ask them to review the monthly return again to confirm there were no errors.
Which statement is LEAST like how you would respond?
Select a statement
Call vendor to closely review and identify the problem.
Reach out to your coworkers who worked on the monthly return and ask them to review the monthly return again to confirm there were no errors.
Put your tasks on hold so you can redo the monthly return entirely to ensure it is done correctly.
Apologize to the vendor for the confusion, but assure them that the monthly return is correct.
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