You are leading a team as a project manager for a software development project aimed at creating an e$-$

commerce platform. Quality assurance is a critical component to ensure the success of the project.

Answer the following questions based on this scenario:

a$.$ Explain why quality assurance is essential for the development of a complex software system like

an e$-$commerce platform.

b$.$ Provide an example of a process audit that could be conducted during the development of the e$-$

commerce platform.