You are meeting with a new prospect customer Waste Management, who you recently called last week. i.e Toyota Motors

They are interested in hearing more about your new product (i.e, brakes pads).

As you are new on the job, you have decided to meet with your sales manager, and run through your script, particularly your rapport building (step 2 of the sales process) with her.

As a result, she has asked you to what you plan on delivering when meeting with the new customer next week. In particular she wants you to outline:

- your introduction

- your icebreaker

- your agenda

- and your insightful business conversation (based on your research of Waste Management)