You are one of a number of consultants who have been invited to present to the leadership of the Organization in your Case Study. Each consultant has been asked to present a long term (~2-10 years) BTM plan for the Organization.

Assume your audience will have little to no understanding of the topics covered in BTM 311 611, so you are expected to "teach" the leadership about the topics in addition to using the topics to develop your plan.

Case Study.

Sweets by Katie was created to scratch her own personal "itch". The Halifax-born owner and founder, Katie, found she was constantly looking for more time to pursue one of her favourite hobbies: baking. After spending copious amounts of time on various baking endeavours (sourdough, especially), she quickly realized that many people do not love spending hours making something that they will "demolish" in five minutes. Her vision was to make incredibly delicious baking kits, ones that are easy to make and enjoy in the comfort of your own home. These baking kits are the ultimate solution for her customers' busiest days, whether they consist of wall-to-wall meetings, baking for an occasion, or both. Katie's products range from decadent brownies to chewy cookies. To make these baking kits easier, Sweets by Katie provides digital versions of the instruction cards that are included in the kits, on their website. If you've lost yours, don't worry - Sweets by Katie is at your service.

Objective of the organization : Improve customer satisfaction If customer satisfaction is critical in your company, this may be a good objective to hone in on. Because it's generic, the definition for your organization needs to be more focused around particular areas of satisfaction you place focus on.

question: develop on the topic Risk Management (including Risk Assessment) in Information Systems realted to the above case study