You are partnering with your line manager to complete a project for a client that is new to UBS. You are using a template that someone on a different team created. As you work through the template, you realize that there is an issue that you need to resolve quickly so you can continue your work. you decide to email the owner of the template to get some clarification, but the owner has previously been nonresponsive when you've contacted them in the past. Based on the scenario, which statement is most effective and least effect. 1. send the email to the template owner with high urgency and copy your line manager into the conversation. 2. send them an email asking for their help and ask them to get back to you within the next 48 hours. 3. send them an email asking for their help and plan to send a follow-up email in 2 days if you haven't heard a response