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You are requested to view the video on Zendesk: https://youtu.be/l0uaSU6IVN4. (You may need to right click on the link and open in a new window.)

You are requested to view the video on Zendesk:https://youtu.be/l0uaSU6IVN4.(You may need to right click on the link and open in a new window.)

  • Discuss how Zendesk uses its corporate culture to create a competitive advantage.Make sure to provide examples supported by your analysis, as drawn from the video information and the course materials.
  • Identify and discuss Zendesk's organizational structure, as depicted in the video.

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