You are required a case study report with regards to issues pertaining to organizational development and change management company in Malaysia (specifically the department/unit you are attached currently). You are required to interview the key personnel in the organisation of your choice. The case should include at least (but not limited to) some of the followings: - A brief profile of your unit/department/organization - ODC issue/area (only ONE (1) major issue related to ODC) - Diagnostic Process (diagnostic process done by the relevant parties) - Resistance to Change (and ways the organization used to overcome it) - OD Intervention Strategies (Apply theories / models / concepts to examine OD intervention strategies to resolve the resistance) - Recommendations (give your recommendations to the organization - related to the context of this case study) - Challenges and Future Direction What is case study writing: Case study writing is about telling a story of a problem that has been fixed / in the midst of fixing it. The focus is on the evidence for the problem and the approach used to find a solution. The writing style guides readers through the problem and solution as it they were part of the project. The result is a case study that can be both educational and entertaining. A Simple Guide: Several steps must be taken before writing your case study: - Choose a situation related to ODC on which to write - Gather as much information as possible about the situation - Analyze all of the elements surrounding the situation - Determine the final solution implemented - Gather information about why the solution worked or did not work or should work Background of the unit/department/organization - To set brief introduction and context of the case study ODC issues - Focus only ONE (1) major issue related to ODC. - Describe the situation / problem. What are the symptoms? - The reader needs to have a clear understanding of the situation. Provide information you discovered that describes why there is a problem. This will consist of facts and figures from authoritative sources. Graphs, charts, tables, photos, and anything that points to the problem is useful here. - From all of the evidence gathered, explain how the problem become a problem. You can explicitly state the problem. This sets the tone for the reader to think of the problem while he/she read the rest of the case study. This also sets the expectation that you will be presenting information reader can use to further understand the situation. Diagnostic Process - Explain the diagnostic process involved and used by the unit/department/organization. Did the party involve applied the OD diagnostic steps? If not, which diagnostic method they used? - What have they discovered? What was the root cause of the problem? Resistance to Change - Is there any resistance to change by the people involved? - Why did they resist? - What are the ways used by the organization to overcome resistance? OD Intervention Strategies - This section discusses the solution and the thought processes done by the party/ies involved that lead up to it. It guides the reader through the information to the solution that was implemented. Facts will be involved in the decision. Briefly present the key elements used to derive the solution. Be clear about the goal of the solution. Was it to slow down, reduce or eliminate the problem? - Explain which OD Intervention strategies opted by the unit/department/organization to resolve the ODC issue explained earlier. Apply theories / models / concept to examine and justify the selected strategies. Recommendations - Give your recommendations to the organization - related to the context of this case study Challenges and Future Direction - Explain the challenges and future direction of the unit/department/organization. (Four thousand words)