You are the Administrative Assistant for Mr$.$ Jacobson. The following clients$/$visitors

come to the office. How would you handle each of these situations? Use the

information learned in Chapter $4$ from the textbook, resources discussed in class and include your own logic in the decision making process for each situation.

Reflect on the scenario and state what you would do for each of the questions

listed below. Your answers can be typed in bullet format if you$$d like, but must be full sentences and use proper punctuation.

$1.$ How would you handle$/$manage this situation?

$2.$ Include what you would say to help resolve the situation.

$3.$ Provide information from the textbook, PowerPoint, personal experience or online resource to support your answers

$1.$ A sales representative comes in and asks for an appointment to see Mr$.$

Jacobson; he has told you that he does not like to see sales representatives.

$2.$ Mr$.$ Jacobson has been called out of town unexpectedly. He scheduled a

meeting with Mr$.$ Johnson for $11$:$00$ am but failed to tell you about this

meeting. You forgot to check Mr$.$ Jacobson$$s calendar this morning and Mr$.$

Johnson arrived at $10$:$50$ am for the meeting and brought donuts for the

office.

$3.$ A client comes in the office and wants to speak Mr$.$ Jacobson. They refuse to

give their name or tell you the purpose of their visit, but claim it is urgent.

They appear to be very upset and impatient.

$4.$ A top client comes in to see Mr$.$ Jacobson. He does have a confirmed

appointment booked, but Mr$.$ Jacobson is in another meeting, and it is

running about $20$ minutes late