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You are the CEO of a consultancy firm that advises organizations seeking to conduct focus group interviewees with current employees to improve relationships between supervisors

You are the CEO of a consultancy firm that advises organizations seeking to conduct focus group interviewees with current employees to improve relationships between supervisors and the employees they manage. You are hired by the software development company Ace Technology to provide coaching for company leaders who facilitate the focus group interviewees. Ace Technology is holding focus group interviews due to a recent rise in reports to the anonymous employee tip line that supervisors used intimidation tactics, verbal harassment, and retaliatory threats to ensure employees complete work by specific deadlines. Ace Technology is hiring you to train leaders to be prepared for tense and contentious sessions with employees frustrated by the companys lack of action to address a hostile work environment. As an external advisor, you are tasked with training department supervisors to conduct these focus groups and help prepare them for unpredictable interactions that could occur. Using the principles of discursive leadership as the basis for your response, explain how you plan to train the supervisors for focus group facilitation. How should they respond to employees who are angry and upset about the companys failings? How will the supervisors be trained to demonstrate empathy for employee struggles and communicate confidence in the company's future direction? Make sure your answers are specific to the company and the issues you identified earlier.

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