You are the CEO of a multinational company with plants and offices worldwide. Your assistant manager in charge of training has implemented a new training program that has been rejected by the Mexican workforce and Mexican senior management. The program was implemented by the assistant plant manager as a mandatory program. At the same time, your VP of Sales called to complain that the salesforce in Japan is having trouble closing the deal on a large sale. The purchasing agent for the Japanese company will not commit to the deal.