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You are the chief information officer (CIO) at a private multinational organization based in San Francisco California. In your large volume of customer data, you

You are the chief information officer (CIO) at a private multinational organization based in San Francisco California. In your large volume of customer data, you also collect PII (Personally identifiable information) related to your customers. A data breach at your business resulted in the loss of some customer data. Several angry customers have filed charges. What of the following is the most suitable recommended course of action to prepare for future events?

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activate the forensics analysis team and prepare documentation

meet with your lawyers to prepare to counter-sue the customers

start a negotiation and settlement process with the customers,

shutdown all servers with PII to minimize further disclosure of data and contain the breach

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