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You are the director of a nonprofit organization serving older adults. Your team is noticing a more culturally diverse population needing services. Your staff is

You are the director of a nonprofit organization serving older adults. Your team is noticing a more culturally diverse population needing services. Your staff is struggling with understanding the nuances of each person's needs and being respectful to their varied backgrounds. What are three (3) steps you might take to make your organization more culturally inclusive? Explain.

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