You are the Human Resources Manager of a large company. Feedback suggests that many of the workers unhappy and are looking for new jobs. Recent figures show productivity has fallen. You know the Managing Director has said there will be no wage increases this year. 

a) What improvements could you suggest at the next management meeting which would improve motivation and productivity? 

b) Critically examine how you would use intrinsic and extrinsic motivators to enhance the performance of your employees.