You are the manager at the Cliff Bar and Grill. The restaurant has been experiencing a lot of theft over the past month. The thefts started one month ago and have occurred during the busiest hours of operation. The items stolen were frozen meat items, pre-wrapped items placed at the register for guests to purchase, and items in a holding bin waiting to be placed in inventory. The items are matched with orders that were sold, one week after the sale takes place. The pre-wrapped items are kept in inventory until placed on the counter, based on the par levels desired (the quantity of products a restaurant desires to keep on hand at all times). Employees enter and exit the premises through an employee door, are not allowed to bring backpacks to work, nor are they allowed to take packages out. Personal items are kept in lockers.

An inventory specialist manages the inventory. She was the person who alerted you that items had been stolen. She provided you with the number of items stolen and the value of each item. Based on this record, you notice that in the past month, each week's theft total has increased by $100.00. You now have a total loss of $900.00. You must do something to stop theft in the restaurant.

You want to put a team of employees together to try to solve the problem. You want to conduct a meeting that helps identify where the problem originates and how to stop it. However, the problem may be caused by one of the staff members that you want to attend the meeting.

Discussion Questions: (40 pts)

1. Identify the titles of the employees and number of people to include in the meeting.
2. Determine three issues to discuss with the employees selected to help solve the problem.
3. Identify objectives to accomplish during the first meeting.
4. Determine the most appropriate type of meeting for accomplishing these objectives.
5. Where should the meeting take place?
6. How long should the meeting be?
7. Determine an agenda for the meeting.
8. Determine the materials you will distribute before or during the meeting if any.