You are the manager of a customer service office where many workers work together in areas marked by cubicles.When you arrive in the office one morning, you have the following note on your desk:

Cynthia Badges is still not bathing regularly and her perfume is making co-workers sick. Do something about it.

(signed Thomas Richt, supervisor)

Facts:

Cynthia works in a cubicle customer service section where eight co-workers share a physical space.Six have complained.

Teague Peegan's statement:

"Cynthia is a nice enough gal.But she stinks. Maybe she runs or bikes to work or something, but she should do something.It's hard to breath some days, the stench is so intense."

Gussie Page's statement:

"I have requested a formal transfer to another service section.I think Cynthia's perfume is making me sick. Really.She must put on half a bottle every day.And it doesn't even cover up her odor.I mean, have you smelled her?Its enough to kill a cow."

Percy Hoffman's statement:

"Cynthia should be fired.She doesn't wash, and her cheap perfume is sickening.It's destroying my ability to concentrate.It's disgusting."

Previous Actions:

Cynthia has worked for ABC corporation for six months, and has received high marks on her probationary evaluation. You have disciplined Cynthia Badges for this once before, and she had promised to bathe daily before work, and to apply no more than one squirt of perfume to her person before coming to work.

1) What disciplinary policies you would like to see at this place of employment?

2) What is the most appropriate disciplinary action to take at this time?