You are the manager of Spartan Care - a local Redi-Care facility. While this facility serves a range of clients, everyone agrees that quick service is very important (defined as the difference from the time that they arrive and are registered at the front desk until they are seen either by a nurse or a doctor). Currently, you have been receiving numerous complaints from the clients that the time spent waiting to see someone is simply too long. To assess the situation, you collect the following information from a two week period: Average process utilization: 75 percent Average processing time: 17 minutes Average arrival time: 14 minutes Processing time, standard deviation: 22.0 minutes . Arrival rates, standard deviation: 19.0 minutes a. What is the average wait time?