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You are the manager of the teams who serve various customers. You ran the last month and a half (six weeks) productivity report and observed

You are the manager of the teams who serve various customers. You ran the last month and a half (six weeks) productivity report and observed the following results:

Week

Team Size

Customers Served

1

7

97

 

2

6

72

 

3

5

102

 

4

4

52

 

5

4

72

 

6

2

57

 

 

Calculate the labor productivity for each week and team size (round to two decimal places).

Week

Team size

Labor productivity
(Customers/Person)

1

7

2

6

3

5

4

4

5

4

6

2

 

What do the labor productivity numbers mean to you? What decisions will you make going forward?

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