You are the new director of operations for a midsize regional hospital. You have been asked by the senior executive team to review the efficiency and effectiveness of several areas of the hospital's operations and to prepare series of short reports on your findings to be included in the annual report to the Board of Directors. The annual report is used to set the hospital's goals and objectives for the next 3 years. The first report will be a Quality Care Report.

Your Quality Care Report will contain the following:

• Describe in detail 3 examples each of possible structural, process, and outcome measures (quantitative and qualitative) of care quality that your hospital might consider.
• Outline how these measures are associated and any possible financial benefit(s).
• Of your examples for each of the three areas (i.e., structural, process, and outcome), is there one example for each that you feel is the best fit for this hospital? Why?