Question
You are the new manager at Taco Bell and have decided to pool their two drive thru lines into one, so that customers queue in
You are the new manager at Taco Bell and have decided to pool their two drive thru lines into one, so that customers queue in a single line instead of two separate lines. Assume demand for each of the two lines was the same across the two lines before they pooled them together, and that no demand was lost. (A) What can be said about the average number of customers waiting in line under the new pooled-queue line , compared to total average number of customers waiting in both lines in the originallines? a) It will increase b) It will stay the same c) It will decrease (B) What can be said about the utilization of the new pooled drive thru line compared to the utilization in the original drive thru line? a) It will increase b) It will stay the same c) It will decrease
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