You are the new Sales Manager at James Real Estate, located on the outskirts of Brisbane. The agency has a staff of 12 and sells residential, lifestyle properties and acreages. The agency also has a large rent roll which includes residential and properties on rural holdings The mix of properties the agency manages and sells requires both property managers and salespeople to travel some distance from the office and on country roads. All salespeople use their own vehicles and there is one company car used by the property managers. When the company car is not available, staff are expected to use their own vehicles to carry out property management tasks away from the office. One of