You are the office manager for Dr. Jones. He comes to you with a new Cigna contract that he just received in the mail. He is not sure he will be able to increase the number of employees that he currently has if he takes on a new contract that may increase patient volume. He asks for your input on this matter and he wants you to review the contract and tell him if it is a good option for the practice or not.

From an Office Manager's perspective and based upon the materials from this week, discuss some of the main points that you would look for in the MANAGED CARE contract and describe how these would affect the practice.

1. Identify the reasons why you, as an office manager, would want to review the new Cigna contract?
2. Discuss some of the main points that you would look for in the MANAGED CARE contract and describe how these would affect the practice?
3. How would you adjust staffing to handle the increase in patient volume when patients from the Cigna network, begin to join the practice?