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You are the Operations & Supply Chain lead at Fidget-Widget, a new start-up company with the objective to create the most innovative fidget devices on

You are the Operations & Supply Chain lead at "Fidget-Widget", a new start-up company with the objective to create the most innovative fidget devices on the market. The marketing department has done extensive customer research and concluded that your target market is young working professionals who will pay a premium for a high-quality product.

The marketing team has a conceptual design prepared, and they have enlisted your help to ensure it can be operationalized. You have taken the design to the research and development team, who has provided some information on expected component reliability and defect costs (Appendix A)

  • Calculate the expected widget (system) reliability using the component reliabilities provided
  • Using the Taguchi loss function, find the break-even tolerance for Spinner Part 2
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Appendix A - Reliability Data Design Prototype for "FidgetWidget 1.0\" Spinner Part 1 P = 0.8 Spinner Part 2 F = 0.89 The research and development team has determined that the component most likely to lead to customer complaints and returns is Spinner Part 2. They have shared the below quality and specification data. Specication Data for the FidgetWidget Parameter Result Desired width of Spinner Part 2 0.250 inches I Customer return threshold i 0.05 inches Cost of a customer return $10.00 Cost to resolve defects when found $3.00

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