You are the owner of a small business that manufactures and sells wheels for scooters. Your largest customer (who makes up 40% of your sales) is a scooter manufacturer located 90 minutes away from your plant. You make a good wheel (which is patent protected), and your market intelligence tells you that you are their sole wheel supplier.

This customer has approached you and requested an immediate 5% price decrease. What things would you do to come up with a "win-win" solution?