You are the Personal Assistant to the Manager of a small business. The Manager asks you to:

1.1. using Microsoft Word, prepare a letter of thanks to shareholders for their donations and participation in the end-of-year gala event; mail merge using an address list from another program (such as Excel or Access)

1.2. using PowerPoint, produce a presentation summarising the activities in this resource, including an embedded spreadsheet listing each file created for the activities and a description of the file

1.3. using your preferred application, create a memo from a template to remind staff about the upcoming staff meeting; add a slide from PowerPoint or a snapshot of an imported spreadsheet to include as an agenda