You are the regional manager of a significant consumer bank. Your branches are located in an area of a major city that is primarily populated by a variety of different races and cultures. At a recent area management and supervisors meeting you noticed that the room was, for the most part, filled with Caucasians. You decide to investigate the impact this situation might have on your business. You will also develop an action plan that will address the situation if you determine action is warranted.

Discuss and describe the following questions in a minimum two-page expository paper:

1.How might it benefit your business to have a workforce that more correctly reflected the cultural make-up of the community it serves?

2.Discuss how it might benefit your business to have a workforce whose cultural diversity more accurately reflects the cultural make-up of the community it serves

3.What actions could the bank take to begin building a more diverse workforce that better reflects the community it serves?

4.What steps will you take to secure employee and management "buy in" and thereby smooth the implementation process?