• You are the sales manager of a small company with sales in the United States. About 30 percent of your business is mail order, and the remainder is from your two retail stores. You recently created an e-store on the web and a few days later received an order from a potential customer from a city near Paris, France. The shipping charges listed on the web are all for locations in the United States. You don’t want to lose this $350 order. You know you can use the postal service, but the customer indicated she wanted the item in about a week. Air express seems logical, but how much will it cost? Consult both the FedEx home page (http://www.fedex.com) and the UPS home page (http://www.ups.com) to get some estimates on shipping costs. Here are some details you will need: value $350; total weight of the package, 2.5 pounds; package dimensions, 4 inches high by 6 inches wide by 1 inch thick; U.S. zip code, 97035; and French zip code, 91400. (Note: It’s not fair to call UPS or FedEx—use the Internet.)