You are the Vendor Director of an online food delivery company and part of your job is to minimize failed orders due to vendor-related failed
You are the Vendor Director of an online food delivery company and part of your job is to minimize failed orders due to vendor-related failed orders (the cause of failure is due to the vendor/partnered restaurants).
The Data Department has given you the analyzed data in which they found out that the highest vendor-related failed orders was from a specific Cuisine which is Cakes & Bakery and the number 1 reason behind these failed orders was due to product unavailability.
Data:
Date: March 2022
Cuisine: Cakes & Bakery
Top main reasons of vendor-related failed orders (in order)
1. Restaurant product unavailable - 61% due to product unavailability
2. Restaurant is not responding to the orders - 17%
3. Restaurant experiencing connectivity issues - 7%
4. Restaurant is closed - 6%
5. Restaurant is too busy to accept more orders - 6%
6. Restaurant refuses to work with us - 1%
7. Others - 3%
As you can see from the data above, the main reason was restaurant product unavailability, almost half of the vendor-related failed orders was due to Restaurant having not enough item to complete the order of the customers. As the Vendor Director, how would you solve the top 1 and 2 vendor-related failed order problem given the analyzed data below. Please show assumptions and sources for your claims on how to address these issues.
Step by Step Solution
There are 3 Steps involved in it
Step: 1
To address the top two reasons for vendorrelated failed orders in the Cakes Bakery category a comprehensive approach targeting inventory management and communication can be implemented Here are the st...See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
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