You are using Dynamics $365$ Sales and Dynamics $365$ Sales Insights. Auto capture is configured.

There are emails in the timeline of a customer$$s records that are visible to you only.

You need to ensure that all the users can see the emails in the timeline.

What should you do$?$

Select only one answer.

Select Track Link for each email in the timeline.

Modify security permissions to enable users to see the timeline records.

Turn tracking on in the system settings and resend the emails.

Copy emails into a new task.