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You are working as a chief information officer in a mid-sized company. The chief executive officer of your company has decided to automate all the

You are working as a chief information officer in a mid-sized company. The chief executive officer of your company has decided to automate all the operational areas to enhance the operational efficiency of the business. In particular, the chief executive officer decided to implement enterprise resource planning. For this purpose, the chief executive officer has arranged a meeting with a consulting firm that specialises in implementing enterprise resource planning. The first instinct of the chief executive officer was to sign a contract with the consultant, but he decided to hold off until he had received your input. The chief executive officer wants your opinion on this issue. In particular, he asked you to write a memo presenting the issues and the risks associated with consultants. Your discussion should be based on the relevant interactive tutorial. Is there any impact of the recent pandemic on the behaviour of ERP consulting firms? Further, outline a set of procedures that could be used as a guide in selecting a consultant.

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