You are working as a coaching consultant for an organization that has to "let go" 30% of its workforce. Your job is to meet with employeesafter they have been advised of their termination date and details. List and explain 2 specific coaching techniques for each of the scenarios noted below.

a) An employee who has 40 years of service has been terminated. The employee is defensive and is very angry. She is yelling at you in the session. What 2 techniques will you employ?

b) A new employee with a 1-year tenure, new to the workforce has been terminated. Highly educated and a strong performer, he is visibly upset and seems open to a discussion. What 2 techniques will you employ?

c) An employee who is self-described as a "lazy, poor performer" agrees to meet with you. He seems afable and unsure of what to do given his lack of confidence and self-efficacy. What 2 techniques will you employ?