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You are working for a telecommunication company that cently provides internet, cable tv, and VoIP telephone services and your company would like to launch new
- You are working for a telecommunication company that cently provides internet, cable tv, and VoIP telephone services and your company would like to launch new services in the cell phone industry. They have therefore purchased a small independent cell phone company.
- You are asked to manage the migration of their 50,000 cell phone customers to your company's software platforms and business processes.
- This will include all the following platforms: customer service, billing, web applications, product service, installation, equipment inventory, and customer information.
- You will also need to work with marketing to offer the new service either alone or bundled with their other products.
- The migration should be completed by Sept 1, 2022.
- Draw 2 dataflow diagrams (1 logical and 1 physical) identifying the flow of information from system to system. 30
- Draw a flowchart ensuring you capture the new business processes from beginning to end, this would be using your company's current process as the new customers will be migrated from their processes to your company's. 15
- List and describe the elements of the data dictionary and provide the values that would be in each relative to this project, this should include several tables. 15
- Put together a multidisciplinary team, identifying what skillsets are required which each member and their role and responsibilities in this project. 10
- Identify the Project Management methodology you would use and explain why you have made that choice. 15
- Write an implementation plan using all the steps we covered in our lecture, describe what you will do at each step, who will be responsible for performing each activity, and estimate how long each activity will take. Ensure you also include an actual minute by minute activities plan for the night of implementation to production
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