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You completed your plan and implemented the change. The CIO considers the project to be a success but is still concerned about the changes lasting
You completed your plan and implemented the change. The CIO considers the project to be a success but is still concerned about the changes lasting over time. You assure her that you have anticipated the need for further reinforcement of the change. You outline the steps you are going to take, which include collecting feedback, developing responses, and
Closing the project
Making additional modifications
Running a retrospective
Asking the CIO if it was a success
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