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You convene a meeting with the operations manager, the materials manager, and yourself ( the quality manager ) . The operations manager admits that he

You convene a meeting with the operations manager, the materials manager, and yourself (the quality manager). The operations manager admits that he had his night shift supervisor overrule the QC Hold status and use the material a few nights ago. "Look, it was do that or shut the plant down. We have quotas to meet," says Sue Hanson, operations manager. I checked with the QC inspector on duty. He told me the lot was rejected for a few minor defectsnothing major. I figured it would be better to use it than to shut the plant down. I told my guys to watch for defects and discard any that looked bad." 1. What are the major material control issues here

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