You create a steering team and promise Shirley that you will focus on communications. Everyone seems too busy for more meetings and emails, so what do you do? You define a communications plan for each stakeholder group that includes a combination of meetings, reports, and other "push" information. Shirley worries that you are asking for too much interaction with busy people, but you defend your plan. To be efficient, you decide on a communications strategy of written status reports to your steering team and a project web site to keep everyone else informed, with a link for feedback and questions. Shirley supports this approach