You found out that one employee from your company has started writing on face book about the company. Other current and ex-employees are also posting on his Facebook page, and the picture they are painting is less than flattering. They are talking about their gripes, such as long work hours and below-market pay, and how the company’s products are not great compared to those of competitors. Worse, they are talking about the people in the company by name. There are a couple of postings mentioning you by name and calling you unfair and unreasonable.

1. What action would you take when you learn the presence of this situation? Would you take action to stop all of these posting? How?
2. What would you change within the company to deal with this situation?