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You friend, M. Heisenberg, has a very successful carwash conglomerate. He attributes most of his success in being a decentralized organization, allowing each car wash's

You friend, M. Heisenberg, has a very successful carwash conglomerate. He attributes most of his success in being a decentralized organization, allowing each car wash's manager to make their own decisions. He uses a balanced scorecard to assess managerial performance. You are considering decentralizing ST Performance Design but have the following questions.

Imagine that you are Heisenberg attempting to convince your friend to decentralize his company, and answer the following questions:

a) What are the pros and cons of decentralization for a manufacturing company?

b) What would be the dimensions assessed on it, try to provide at least one example for each

c) What are the key implementation issues relative the BSC, and how could you remedy them?

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