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You have an existing product that will now be customizable (for an extra fee). Marketing estimates that this will increase sales by 50% in the

You have an existing product that will now be customizable (for an extra fee). Marketing estimates that this will increase sales by 50% in the near term and profit per unit (custom only) by 35%. This takes extra materials and 3 minutes to do (labor and small tools only). Your firm currently has an online presence and retail locations.

Should the firm:

o Offer online only

o Offer in retail stores only

o Offer both online and retail options

o Wildcard: Offer through another distribution channel/ model

(Which one? Why?) What are the pros and cons of the approach you chose? (Why or why not)

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