You have been appointed to be an independent impartial mediator in a dispute between two people.  Select  factors below and explain:

a) how you would focus on those three factors in the mediation, and

b) why you chose each of those factors

 

1.       Emotions

2.       Communications

3.       History and Relationships

4.       Information

5.       Beliefs, Values and Attitudes

6.       Structural Factors

7.       Procedures

8.       Power and Influence