Question
You have been asked to package fresh pasta for sale to customers. When you remove the cling wrap covering the bulk container, you notice an
You have been asked to package fresh pasta for sale to customers. When you remove the cling wrap covering the bulk container, you notice an unpleasant smell and black spots on some of the pasta. The internal date stamp states it was made three days ago. What should you do next?
(a)Express your concerns with a higher-level staff member and discuss how to resolve the issue.
(b)Investigate if the rest of the batch also has black spots. Throw out the damaged pasta and package the rest as per normal procedures.
(c)Take the pasta to the kitchen and tell them you cannot package the pasta in its current state. Order them to resolve the issue and then return to other duties.
(d)Discuss the issue with a colleague to work out how best to resolve the problem. Take action based on the results of your discussion.
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