You have been asked to personally recommend a new benefits company to handle all the company benefits and pension for your organization of 500 staff. One of your colleagues, who is responsible for the project management, suggests that the best way to decide is to use a mathematical matrix and a set of pre-established factors that prospective companies can be scored against.

• What decision- making approach is your colleague recommending? Is this recommendation a good idea in this situation? Why or why not? (10 marks)