You have been assigned as the PM for a new project, today on Nov 18, 2022. Here is the information you have been given to get you started:

• You are working for a telecommunication company that currently provides internet, cable tv and VoIP telephone services and your company would like to launch new services in the cell phone industry. They have therefore purchased a small independent cell phone company.
• You are asked to manage the migration of their 50,000 cell phone customers to your company's software platforms and business process.
• This will include all the following platforms: customer service, billing, web applications, product service, installation, equipment inventory, customer information.
• You will also need to work with marketing to offer the new service either alone or bundled with their other products.
• The migration should be completed by April 1, 2023.

Question

1. Draw a flowchart ensuring you capture the business processes from beginning to end, this would be using your company's current process as the new customers will be migrated from their processes to your company's. 1