You have been employed as an accountant with Jones Group for a few months. This company has a number of offices across the region and has an established reputation for customer service.The company is committed to ensuring staff are appropriately supported and trained, so they make an effective contribution to the business. You have made a good start in the role and as you are relatively new in post and can identify with new members of staff, it has been decided that you will be involved as a mentor to a small group of trainee accountants. Each of the trainees has to create a training reference file which will include information from all aspects of the training and support provided by Jones Group.

You are to produce a presentation for the introductory session with the trainees with supporting notes.