You have been hired as the IT Systems Analyst for OldWay Books. So far you have done a good job of understanding the as-is system, the way the ordering process currently works. (Four examples of your first-draft models of the current situation can be found scattered throughout this exam; feel free to page forward and back to review these.) Now the owner of OldWay Books, who has never been what you would call a hands-on manager, really wants to understand how her business is currently working; she would like to see whether she can be of help in analyzing the status quo and suggesting basic improvements. (1) Which kind(s) of diagram would you show her to get her feedback on what functions are available to the users of the current system? Why? (2) Which kind(s) of diagram would you use to help her visualize the process her people are going through to accomplish the order processing? Why?