You have been hired as the training and development manager for an organization in hospitality . You are responsible for creating a new training program for your company. Using the knowledge y have gained throughout this course, develop a training program using the Training Design Process or ADDIE model.

1. The type of organization- HOSPITALITY 2. The training program - what is that you will be training. The aim of a comprehensive training program in the hospitality industry is to enhance customer service excellence. 3. The training design - which process you will utilize. The program will be developed using the ADDIE Model, aiming to equip staff with the necessary skills and attitudes to achieve exceptional service experiences.

One easy way to accomplish this is to simply utilize the steps in the process (Steps 1 - 7 or 1-5 for ADDIE, etc) and list under each step what your plans will be.

include an introduction and conclusion to outline.