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You have been hired to create a Help Desk Service Request tracking system for the technicians of the IT department. Create a program to keep
You have been hired to create a Help Desk Service Request tracking system for the technicians of the IT department.
Create a program to keep track of open service requests. Data that should be tracked include, date of requested, description of request, technician assigned, date of completion and notes.
Create a report that will produce a list of open requests by technician.
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