You have been hired to redesign an inventory management system at a Doggo's Delights, a high end pet fored retallet. Their current system doesn't work anymore. You've prepared for the first meeting by reading through all the Performance reports, and documentation about the current system. You think you can get this done cuickly by focusing issues validated by as many users as you can. Which technique will you use?

JAD

Questionnaires

Focus group interviews

Process Observation