You have been recently employed as an accountant for Travellmore Pty Limited (Travellmore), an Australia retailer of caravans. The owners, Barbara and Allan Slayer, are looking to implement a new Enterprise Resource Planning (ERP) system and are concerned about the effectiveness of their current processes and the impact of potential systems implementation issues on their business.

Mr and Mrs Slayer have asked you to review the current cash payments process for Travellmore to determine if any improvements should be made to the process prior to the implementation of a new system.They have prepared a summary of key information to assist you in your review.This information is available in Interact under Assessment Resources, Assessment Item 3.

Additionally, Mr and Mrs Slayer recently read an article in CIO Australia magazine titled '15 famous ERP disasters, dustups and disappointments' (https://www.cio.com/article/2429865/enterprise-resource-planning-10-famous-erp-disasters-dustups-and-disappointments.html).When they raised their concerns, you suggested they use the Systems Development Lifecycle (SDLC) approach in the implementation of a new ERP system.They are now looking for some more formal advice with regards to this.

Using the information provided to you, prepare a business report to Mr and Mrs Slayer addressing the following:

1. Critical analysis of four (4) internal control weaknesses relating to Travellmore's cash payments process and the impact these weaknesses could have on the organisation;(2 marks)
2. Recommendation of specific application controls Travellmore could implement to minimise the impact of each of the potential weaknesses you have identified above. Note that your client is seeking practical controls they can implement in the coming months, not theoretical controls;(4 marks)
3. Advice relating to the implementation of a new ERP system, including:
4. an overview of the Systems Development Lifecycle (SDLC) (as covered in your Romney text) that you believe Travellmore should utilise in the implementation of their new ERP system. (1 mark)
5. a review of the ERP implementation issues foreitherWoolworths Australiaor Hersheys(note that you will need to conduct further research beyond the CIO article provided). The review must include:
6. an overview of the failed ERP implementation for your chosen business (Woolworths Australia or Hershey's); (2 marks)
7. an analysis of four (4) systems implementation deficiencies for your chosen business, including discussion of where each falls within the five stages of the SDLC(4 marks)and;
8. provision of four (4) recommendations to Travellmore on how they could manage and overcome the deficiencies you identified above in their implementation of an ERP system.(4 marks)